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What is your privacy policy?
How is my order shipped?
Do you ship outside the United States?
How can I find out the status of my order?
What are your terms of payment?
What is your return policy?


What is your privacy policy?
Our Commitment To Your Privacy: Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. What Information is Collected: As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email Address How That Information is Used: All information that you share with us is confidential. We only collect personal information from customers in order to process billing, fulfill orders and provide a personal and customized shopping experience. We do not share any information with any outside parties or send "junk" or "spam" mail.

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How is my order shipped?
I take great care in placing each piece in a sheet music sleeve with a board backer. When posted this already protected music is inserted in a rigid mailer and stamped with metered mail so there is less handling at the post office.

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Do you ship outside the United States?
Yes, BUT unfortunately the shipping must be paid by the buyer.

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How can I find out the status of my order?
You will be notified by email on the day your item is shipped. If you have any concerns or questions you can always email us at: joyce@melodiesforgotten.com

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What are your terms of payment?
We accept PayPal and Google Checkout for all customers wishing to use a credit card. We also accept bank checks and money orders from customers in the United States. For international sales we require either PayPal, Google Checkout, International Money Orders or Checks drawn on United States Bank Accounts.

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What is your return policy?
Our return policy is simple: 100% Satisfaction Guaranteed Your satisfaction is important to us and all purchases are fully refundable for the purchase price within 14 days of receipt of item. Items must be returned in same condition as shipped. Return shipping charges are not refunded.

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Last Updated: 20 Oct 2016 12:24:29 PDT home  |  about  |  terms  |  contact
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